For example, Renown Health is the organization that I have the privilege to work for, and recently we implemented “Virtual Check-In” (VCI) which creates a completely different experience for our Urgent Care patients. Previously, a patient would have to arrive at our Urgent Care and wait (sometimes hours) until they were ready to be seen. With VCI, they are now able to wait in the comfort of their home, or run errands before they are prompted via text/phone that they should head to the clinic to be seen.
Read more about it here:
My name is Mark Behl. I am proud to promote the great work we are doing with our team at Renown Health. I hope you come back for future posts.